Edge Early Learning Royal Park

A: The first step is to tour your preferred Edge Early Learning and Preschool centre by booking a tour. This gives you an opportunity to meet our educators, explore our nurturing environment, and understand how we can provide an experience that is best suited to your child. After your tour, you’ll receive an enrolment form to secure a spot or join the waitlist.

A: We accept enrolments for future start dates at our Royal Park childcare and kindergarten, so whether you’re trying to enrol your child to start next month, or further down the track, we can assist you. Our Family Engagement Team can provide you with our current availability in each classroom, and help you join our waitlist if we don’t have a position for your child when you need it. Call us on 07 3517 0629 between 8am and 4pm AEST, Monday to Friday.

A: The Child Care Subsidy (CCS) is a federal government subsidy designed to help Australian families with the cost of approved childcare. The amount you receive depends on your family’s income, the type of care, and your recognised activity hours. Learn about CCS.

A: Applying for the Child Care Subsidy (CCS) is easy, but it’s a good idea to apply early so you’re ready for your child’s first day at Edge Royal Park. Follow these steps to apply for the CCS:

• Create a MyGov account (if you don’t have one) and get a Customer Reference Number (CRN)
• Set up your Centrelink online account through MyGov
• Prove who you are by showing documents, either online or in person at Centrelink, to be able to claim payments
• Get your documents ready, like payslips, your child’s birth certificate, and any medical records
• Submit your documents through your Centrelink online account or the Express Plus Centrelink app. You can also mail, fax, or go to a Centrelink service centre
• Submit your CCS application via MyGov after uploading the required documents
• Once your application is lodged, Edge Early Learning will update your enrolment details and submit your application to ensure it’s processed
• The Government will then notify you of your subsidy eligibility and provide information about the amount of subsidy you are entitled to

For more information on how to apply and check your subsidy, visit Services Australia website.

A: You can use our easy Childcare Subsidy Calculator to get an estimate of your out-of-pocket fees for our centre. Simply input your details, and the calculator will provide an indication of your potential subsidy and fees.

A: At Edge Early Learning Royal Park, we aim to make life as easy as possible for you, so we supply most of the necessities including sustainable nappies, wipes, sunscreen, bedding, and nutritious meals (breakfast through to a late snack) to ensure your child is well-cared for throughout the day. However, there are a few items that you will need to bring to ensure your child has everything they need:

• Hat and drink bottle (supplied on enrolment)
• Spare clothes (3 sets)
• Any comfort items (dummies)
• Nappy cream (requires pharmacy label)
• Formula (pre-measured in dispenser) & baby bottles (pre-filled with water) / Breastmilk (clearly labelled)

A: We’re conveniently located on Tapleys Hill Road, only a 3 minute walk to Hendon Primary School via the nearby Cedar Avenue — making our location perfect for families managing school drop-off and pick-up. We also have a bus stop right out front and offer on-site parking for added ease and accessibility.

A: Yes! Your child will enjoy fresh, nutritious meals prepared daily by our on-site chef. Designed with growing bodies in mind, our menus are designed to be age-appropriate and nutritionally balanced to support healthy growth and development. Featuring a variety of whole foods and culturally inspired dishes, meals can be tailored to suit individual tastes, dietary needs, and allergy requirements—ensuring every child receives nourishing meals each day.

A: At our Royal Park day care and Preschool, we offer extra-curricular activities included in your daily fees — no extra charges!

• Weekly dance lessons (Fridays)
• Cooking lessons with our Chef

Additionally, we offer allied health professional visits including dental and optical services, which are bulk billed for eligible families. We also warmly welcome family-arranged occupational therapists and speech pathologists to work with children at the centre.

A: At Edge Early Learning, we make it easy for families to book the care you need, when you need it. We partner with Childcare Now, an on-demand booking platform that allows you to book a casual day at the touch of a button, from your phone.

Enrolled families will receive a weekly SMS letting you know when there’s availability in your child’s room. You can instantly book available casual days or go on a waitlist and be the first to be notified if space opens up for the date you need extra childcare.

A: Yes, we do! At Edge Royal Park, families can save money with our annual holiday discount.

Do you have a holiday planned? You can get 30% off* the daily fee for up to 4 weeks each year.

*The Edge Early Learning holiday discount entitles enrolled families to up to 4 weeks of holiday discount per year when the family provides a minimum two weeks’ notice in advance of the holiday. One week of holiday equates to the number of days in your child’s permanent weekly booking. Once your holiday discount is approved by your Centre Director, the Edge Centre Support Team will apply a 30% discount to the daily fee during the holiday period. Up to four weeks total holiday discount per enrolment per year.

A: At Edge Early Learning Royal Park, we believe open and collaborative communication is essential to every child’s learning journey. That’s why we encourage families to connect with our Centre Leadership Team and educators for face-to-face conversations about your child’s development, whenever it suits your schedule.

As an Edge family, you can also expect to receive regular updates from our centre, including:

Weekly

• Highlights of your child’s learning experiences across the week
• Our Teach A Rainbow program summaries and planned experiences in your child’s room
• Classroom updates, including projects, displays, and environment changes

Monthly / Bi-Monthly

• Individual learning snapshots: goals, progress and meaningful moments
• Centre newsletter with classroom highlights, team introductions and centre events

Twice Yearly / Annually

• Summative Assessment offering a detailed overview of your child’s progress over the prior 6 months, linked to the Early Years Learning Framework V2.0
• A detailed transition report is shared with your child’s primary school, highlighting their strengths and readiness to support a smooth move into formal schooling. For children attending Preschool only
• A planned room transition program, including family discussions and a transition letter, to keep you informed, reassured, and supported throughout the transition

We’re here to partner with you every step of the way, fostering a supportive and engaging environment for your child’s growth.

A: At Edge Early Learning Royal Park, the safety and wellbeing of every child is our highest priority. We provide a secure, nurturing long daycare environment where children can explore, learn, and grow with confidence. Our team is committed to protecting children through consistent daily practices, evidence-based programs, and strict adherence to national child safety standards and Edge child safeguarding policy and procedure.

We work closely with child safety organisations such as Life Ed and Bravehearts to strengthen personal safety education within our program including body boundaries, emotions and social awareness.

We exceed regulatory requirements with a 1:9 ratio of educators to children in our 3–5-year-old rooms (versus the regulated 1:11 ratio) to ensure your child receives more individual attention, closer supervision, and stronger educator relationships.

At Edge, your child’s safety and wellbeing isn’t just a policy, it’s part of everything we do. Our S.A.F.E. framework (Spot, Act, Fix, Explain) empowers educators to speak up if they see or suspect something isn’t right, fostering a culture of accountability and vigilance. Our Active Supervision policy supports staff to plan, position, look, and listen to ensure all children are continuously supported and monitored in a safe learning environment. In addition, all supervisory and senior staff complete ongoing Child Protection and Mandatory Reporting training to stay up to date on best practices.