Edge Early Learning Bilinga

A: The first step is to tour your preferred Edge Early Learning and Kindergarten centre by booking a tour. This gives you an opportunity to meet our educators, explore our nurturing environment, and understand how we can provide an experience that is best suited to your child. After your tour, you’ll receive an enrolment form to secure a spot or join the waitlist.

A: Edge Bilinga takes enrolments for upcoming start dates. If you would like your child to begin soon or later in the year, we can guide you through the process. Our Family Engagement Team can tell you which rooms have spots open right now. If a place is not available when you need it, we can add your child’s name to our waitlist.

Please call us on 07 3517 0629, Monday to Friday, between 8am and 4pm, and we’ll be glad to help.

A: The Child Care Subsidy (CCS) is a federal government subsidy designed to help Australian families with the cost of approved childcare. The amount you receive depends on your family’s income, the type of care, and your recognised activity hours. Learn about CCS.

Applying for the Child Care Subsidy is simple; however, you should apply early to ensure you are ready to receive subsidised care in time for your child’s first day at Edge Bilinga. To apply for the CCS:

• Set up a MyGov account (if you don’t have one already) and ensure you have a Customer Reference Number
• Set up your Centrelink online account through MyGov
• Prove your identity through documentation to be able to claim payments (you can do this online or in-person at Centrelink)
• Gather supporting documents including payslips, birth certificate, and medical records
• Submit supporting documents in your Centrelink online account or the express plus Centrelink mobile app. You can also mail, fax, or visit a service centre.
• Lodge your application via MyGov.
• Once this is lodged, Edge Early Learning, as your childcare provider, will input your enrolment details and lodge your application for you to get it fully processed.
• The Government will then notify you to confirm your subsidy eligibility and entitlement (how much they will subsidise off your childcare cost).

For more information on the application process, including how to do the childcare subsidy assessment, visit Services Australia website.

A: You can use our easy Childcare Subsidy Calculator to get an estimate of your out-of-pocket fees for our centre. Simply input your details, and the calculator will provide an indication of your potential subsidy and fees.

A: Our government‑approved Kindergarten program is delivered by a qualified Early Childhood Teacher and experienced educators to give children a confident start to school.

Eligible families can access Free Kindy funding (15 hours per week, 40 weeks per year)* at our centre to reduce out‑of‑pocket costs. Our centre team or Family Engagement Team, can help explain how Free Kindy funding from the QLD government can be applied on top of your existing Childcare Subsidy, to further reduce your out-of-pocket costs. Find out more about Free Kindy.

At Edge Early Learning, our Kindergarten program runs year-round with extended hours to meet your family’s needs. Each child’s learning goals are personalised and tracked across the 11 Key Learning Areas to build school‑ready skills such as early literacy, numeracy, independence, self-help skills, emotional regulation, and social skills.

* Free Kindy subsidy totals 600 hours of subsidised Kindergarten per year.

A: At Edge Early Learning Bilinga, we aim to make life as easy as possible for you, so we supply most of the necessities including sustainable nappies, wipes, sunscreen, and nutritious meals morning tea through to a late snack) to ensure your child is well-cared for throughout the day. However, there are a few items that you will need to bring to ensure your child has everything they need:

• Hat and drink bottle (supplied on enrolment)
• Spare clothes (3 sets)
• Bedding sheets for sleep time
• Any comfort items (dummies)
• Nappy cream (requires pharmacy label)
• Formula (pre-measured in dispenser) & baby bottles (pre-filled with water) / Breastmilk (clearly labelled)

A: We’re conveniently located in the complex directly in front of the Gold Coast Airport, just a 5 minute drive to Kirra and Coolangatta, and only 10 minutes to Tweed Mall Shopping Centre at Tweed Heads. Plus, we offer on-site parking for added ease and accessibility.

A: Yes! Your child will enjoy nutritious meals designed to be age-appropriate and nutritionally balanced to support healthy growth and development. Featuring a variety of whole foods and culturally inspired dishes, we ensure we meet all dietary needs and allergy requirements—ensuring every child receives nourishing meals each day.

A: At our Bilinga day care and Kindergarten we offer a range of extra-curricular activities to suit your child’s interest. These programs are optional and available for a small additional fee, giving families the flexibility to choose what suits them best.

• Tuesdays – Tennis
• Wednesdays – Kids Pop
• Thursdays – Soccer & Little Groovers Dance
• Fridays – Kids Move program

A: At Edge Early Learning, we make it easy for families to book the care you need, when you need it. We partner with Childcare Now, an on-demand booking platform that allows you to book a casual day at the touch of a button, from your phone.

Enrolled families will receive a weekly SMS letting you know when there’s availability in your child’s room. You can instantly book available casual days or go on a waitlist and be the first to be notified if space opens up for the date you need extra childcare.

A: Yes, we do! At Edge Early Learning Bilinga, families can save money with our annual holiday discount.

Do you have a holiday planned? You can get 30% off* the daily fee for up to 4 weeks each year.

*The Edge Early Learning holiday discount entitles enrolled families to up to 4 weeks of holiday discount per year when the family provides a minimum two weeks’ notice in advance of the holiday. One week of holiday equates to the number of days in your child’s permanent weekly booking. Once your holiday discount is approved by your Centre Director, the Edge Centre Support Team will apply a 30% discount to the daily fee during the holiday period. Up to four weeks total holiday discount per enrolment per year.

A: At Edge Early Learning Bilinga, we believe that open and collaborative communication is essential to every child’s learning journey. That’s why we encourage you to connect with our Centre Leadership Team and educators for face-to-face conversations about your child’s development, whenever it suits your schedule.

As an Edge family, you can also expect to receive regular updates from our centre, including:

Weekly

• Highlights of your child’s learning experiences across the week
• Our Teach A Rainbow program summaries and planned experiences in your child’s room
• Classroom updates, including projects, displays, and environment changes

Monthly / Bi-Monthly

• Individual learning snapshots: goals, progress and meaningful moments
• Centre newsletter with classroom highlights, team introductions and centre events

Twice Yearly / Annually

• Summative Assessment offering a detailed overview of your child’s progress over the prior 6 months, linked to the Early Years Learning Framework V2.0
• A detailed transition report is shared with your child’s primary school, highlighting their strengths and readiness to support a smooth move into formal schooling. For children attending Kindergarten only
• A planned room transition program, including family discussions and a transition letter, to keep you informed, reassured, and supported throughout the transition

We’re here to partner with you every step of the way, fostering a supportive and engaging environment for your child’s growth.

A: At Edge Early Learning Bilinga, we are deeply committed to creating a safe, caring environment where every child’s wellbeing is always our top priority. Our dedicated team prioritises safeguarding children through comprehensive policy and procedure, daily practices, educational programs, and adherence to national child safety principles.

• We actively collaborate with respected child safety organisations including Life Ed and Bravehearts to further strengthen personal safety education within our programs.
• Our Kindy children enjoy exclusive year-long access to Life Ed’s Harold’s Little Learners program, which explores emotional resilience, body safety and how to enforce clear boundaries, healthy routines including how to stay safe online, and building confidence and independence ahead of school.
• All supervisory and senior team members complete ongoing Child Protection and Mandatory Reporting training.
• Our S.A.F.E. framework (Spot, Act, Fix, Explain) empowers educators to speak up and take action whenever something doesn’t feel right, fostering a strong culture of accountability and transparency.
• Our Active Supervision policy ensures all educators consistently Plan, Position, Look, and Listen to ensure safe learning environments at all times.